Carers Trust – External Affairs Officer (Wales)

Salary: £28,145. Contract type: 3 year fixed term contract.

About Us

Carers Trust is the leading UK-wide charity for the nation’s 7 million unpaid carers. Together with our Network Partners, we provide support, information, advice and services for anyone caring, unpaid, for a family member or friend.

Eight out of ten carers struggle with loneliness and isolation as a result of their caring responsibilities. The pandemic has intensified many of the challenges that carers were already experiencing, and the impact will be felt for some considerable time to come. Carers Trust developed a new programme aimed at supporting unpaid carers to access respite and is launching an appeal to fund the programme.

About The Job

The External Affairs Officer will contribute to raising awareness of the issues impacting on carers and influencing positively on their behalf. This role includes a focus on creating content for our website and social media, facilitating events and groups with carers and decision-makers, including at the Senedd, and identifying creative ways to generate information and knowledge to help inform and shape public policy.

  • Establishing and providing secretariat for a Cross Party Group on Carers and organising other events to connect Members of the Senedd with the issues of most importance to carers
  • Creating dynamic and influential content for online and social media platforms, including blogs and topical briefings
  • Piloting new approaches to using a range of traditional and online tools to collect data from carers to help influence local, regional and national decision making through the creation of a national “heatmap” of carers’ experiences
  • Supporting the development of written resources including the drafting of information sheets, briefings and campaign resources
  • Coordinating the design, translation and publication of key resources including drafting and uploading web content
  • Creating opportunities for carers to connect with and contribute to Carers Trust activities and campaigns, including at a UK wide level
  • Working with Carers Trust Network Partners within Wales to utilise their experience and insight to influence positively on behalf of carers and the services they rely on.
  • Confidence working with a wide range of people to gather their views and experiences including through national campaigning activities, surveys and events
  • Experience of developing a network of professionals and individuals to gather information to help influence and inform national policy
  • A working knowledge of the policy context, devolved systems and structures in Wales particularly relating to health, social care and education
  • Experience of drafting a range of written resources such as explanatory documents, campaign materials, press releases, training resources, information sheets, reports and briefings
  • Excellent written and verbal communication skills and the ability to analyse and communicate complex information in an accessible way
  • The ability to understand and communicate complex issues in engaging ways appropriate to a range of stakeholders including through organising and presenting information sharing sessions, meetings and events
  • Experience of collecting and analysing data and reporting on findings
  • Strong organisational skills and the ability to plan and prioritise own workload as part of a busy and creative team
  • Excellent attention to accuracy and detail

The ability to hold basic conversations and write short pieces of text in Welsh, supported by a team with proficient Welsh language skills

Equal Opportunities

As an equal opportunities’ employer, Carers Trust is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Carers Trust.

Further information, including a full role profile, job description and a link to apply can be found here.